No conflict now, it isn't on the schedule.

Things at work right now are crazy. It is a statement I've said before and it translates roughly into something like, "Wow that was a busy week. Sure wouldn't want to have a couple of those in a row." Oh, how I'd love to trade the current crazy for what I've called crazy before!

 We are undergoing the biggest transition I've experienced in the 16 years I've worked there and when it is done it will be glorious. We are getting a tricked out new system that will do all the things we've hoped for from our old, out-of-date system. We're organizing warehouses and talking with companies whose product will increase our productivity. We're revamping the main warehouse so my department will all reside under one roof. When it all said and done there will be much rejoicing in the streets. We will pat each other on the back and say things like, "It already doesn't seem like it was that bad!" and "Ah, wasn't that worth it!" But in the mean time we are all sagging under the unbelievable pressure we've been under for several months.

Today started off with a bang when one of my employees said, "Do you remember I'm out of the office from 9:15 until 11:15 today?" Well....now I do. I thought through the rest of the morning. She and I are the only two that answer phones so if she's out, I'm on phones. I was double booked since I had a management meeting at 9:30. I was irritated with myself for not planning ahead and realizing I was going to disrupt several schedules, so I fired off an email to the other managers explaining the situation and asking if we could move the meeting.

The subject line on my email read "Scheduling conflict". What I meant was "I have a scheduling conflict", but if you read "scheduling" as a verb it takes on an entirely new meaning. My boss sent me back a light hearted email that said something to the effect of, "I had to laugh when I saw the subject because I thought, Marti, are you that much of a control freak that you are now trying to schedule when there is conflict?" Ha!!!!!!!!!! It was the funniest part of my day. I wrote back and said something to the effect of, "Never thought about it but if I could schedule it I would and I'd do my best to schedule it down to zero."

I chuckled the rest of the day thinking of scheduling as a verb. When the printer jammed I thought, "Nope, you can't do that, I didn't schedule any conflict for this part of the day." I thought the same thing when the printer wouldn't work, and when the customer called whose package didn't reach him due to a bad address. "Not right now, it isn't time for conflict" I scheduled conflict for between 3:00 and 3:05 and it isn't time yet.

I usually get to work before most people in the business. I think tomorrow I'll schedule conflict from 7:20-7:21, long before everyone gets there. It might be a rough minute but should make for a smooth day.

You can't make this stuff up....or....my yarn is still missing

I frequently order yarn from a company in Turkey. Even with the ridiculously high price of DHL shipping their yarn is still considerably cheaper than some domestic sources. This company is always quick to process my orders, provides an email with a tracking number, has beautiful yarn and as long as everything goes well with the order things are good. But when there is an error, forget it. Convincing them to provide instant, derriere kissing, Amazon style customer service that American consumers are becoming used to is nearly impossible. And yet, the prices and selection are good enough that I go back.

 I recently placed an order and paid the exorbitant amount DHL charges so that I could have hassle free, quick shipping. As I tracked it I knew something had gone awry and I gave it a few days to see if the package arrived. It didn't. I contacted the yarn company and asked them to research the issues. I had an email back right away stating that DHL had been contacted and he would get back with me as soon as they knew something.

And I waited.

Five days later, I hadn't heard anything so I sent another email asking if someone could tell me something about my package. The response: Your package is delayed.

Well, thank you very much. (In fairness, they did tell me SOMETHING, it just happened to be what I already knew.) Note to self to be more specific in my future requests.

I finally got tired of waiting on the Turkish customer service and contacted DHL myself to get the ball rolling. The customer service rep from DHL called and asked me to describe the contents of my package. I said, "Yarn". He was stunned. "Yarn? From Turkey? Why do you need to order it from Turkey?" It never occurred to him that there is yarn beyond what is sold in Wal-Mart's craft section for making afghan and dish clothes. He asked me to describe it. "Some are orange, some are purple, some are pink, purple and white, some are blue and black variegated, some are brown and gold." He then asked if that was all on the same ball. Um....no. I can't imagine what that would look like.

A day or two later my DHL person called me again to tell me they found some yarn that went to lost and found the same time my yarn went missing. He thought it was mine but wanted to send me a picture so I could identify it. Great. Let's get me my yarn. I gave him my email address and waited for the picture to come in. The email came in. I opened it, and this is the picture:

Seriously? I wrote back and as politely as I could told him that he sent me a picture of a bag, and if he wanted me to identify the yarn he would need to send me a picture of the yarn. That was Friday. No more emails or phone calls since.

Go figure.

For the past couple months the theme of my life has been the proverbial 1 step forward, 8 steps back. Sometimes it is THINK about 1 step forward, 8 steps back. I know there will be a point where there is a pay off for the recent struggle but right now I'm just flat out exhausted from the effort it takes to conjure up the enthusiasm to keep taking that 1 step knowing the inevitable backwards steps are coming.

 I'm not trying to be dark or moody. I'm not dealing with death or illness, or pain. Just worn out and tired. And it will pass.

 Mother nature has never been one to check with me to see if I wish to participate in the annual spring yard clean up. Try as I might winter always turns to spring and with it mowing and cleaning out flower beds and dead branches in the yard. I always wonder where mulch goes between seasons. I buy a multitude of bags of mulch each year and I only stop because there are better things to spend money on! So, in all my spare time I've been working on getting my yard ready for spring and I  get my front walk way looking like this:

The little solar lights are new. I bought them on a whim at a grocery store for a whopping $2.50 each. I've always liked the look, but wasn't holding my breath that they would really work. And despite the lack of logic in which I buy something not thinking it will work but *hoping* it will, I put them in the ground and waited for dark. Lo and behold the little buggers worked. When the sun went down I was rewarded with this:

And they cast a pretty cool shadow:

There have been so many things recently that should have worked and didn't, despite hours and hours of effort and these cheap little yard ornaments that cost $2.50 fire right up the first time with almost zero effort. Go figure. But I'll take it!